Policies

All orders are shipped within 2-5 days of purchase via USPS. A notification email will be sent with tracking when the order has shipped. Once an item has been shipped, I Am That is not responsible for packages lost or damage in transit. 

Domestic packages are sent Flat Rate Priority mail and typically arrive 1-3 days of shipment.

International packages are sent First Class mail and typically arrive 7-10 days. In some cases, delivery may take up to 30 days for international packages, please contact your local postal office if you are concerned about the whereabouts of the package. I Am That is not responsible for any customs fees, duties, taxes, or tariffs added upon delivery.

I Am That is not able to accept returns at this time. We hope that as our company grows, we will be able to offer an exchange and returns system.